:SUMMARY
A seasoned Systems Technician with a Bachelor’s Degree in Computer Science and Engineering from Taibah University and a Higher Diploma in Software Quality Support and Testing from Effat University. Certified in CompTIA A+ and proficient in web development, database management, and cybersecurity. Skilled in both technical and soft skills, including content management, problem-solving, and critical thinking.
:EXPERIENCE
Deanship of e-Learning and Distance Education
2024-training Unite
College of Science | king Abdulaziz University
Responsible for the College of Science, Female Students’ Section Website | 2013 – october 2024.
Designing and developing web pages using HTML and Bootstrap.
Monitoring website performance and resolving technical issues as they arise.
Managing and regularly updating databases to ensure information accuracy.
Technical Support Coordinator | 2013 – october 2024
Providing technical and support services to female students and faculty members in the college.
Managing and updating software and systems used in computer labs and offices.
Offering training and guidance to users on how to use devices and software.
Ensuring network security and data protection in the college.
King Abdul-Aziz University | Saudi Arabia
king Abdulaziz University | Technical Support Unit Officer | 2011 – 2013.
Providing technical support to students and faculty members and resolving technical issues.
Managing and maintaining the college’s computer systems and networks.
Installing and updating software and hardware to ensure smooth performance.
Providing training and guidance to users on using various technologies and programs.
:EDUCATION
King Abdulaziz Uneversity| Saudi Arabia
Master’s in Artifical Intelligence| 2023-2025
Effat University | Saudi Arabia
Higher Diploma in Software Quality Support and Testing | 2011.
Taibah University | Saudi Arabia
Bachelor’s Degree in Computer Science and Engineering | 2006.
:CERTIFICATIONS
CompTIA A+ Certification
Web Programming Course Certificate.
:COURSES
Training Needs Identification.
Administrative Coordination.
Information Security.
Personal Information Management.
Train the Trainer Course.
Basics of Motion Graphic & After Effects.
Basics of Video Production.
Web Programming Course.
Cybersecurity.
Network Security.
Information Crimes
Institutional Belonging and Loyalty.
IT Systems Management and Infrastructure Services.
Python Network.
:SKILLS
:Technical skills
Web Design.
Web Development.
Database Management.
Data Analysis.
Network Management.
Cybersecurity.
User Experience.
User Interface.
Microsoft Office Skills.
:Soft skills
Strong communication skills.
Proactive attitude.
Problem-Solving
Critical Thinking.
Adaptability and Flexibility.
Conflict Resolution.
Creativity and innovation.
Time Management.
:LANGUAGES
Arabic.
English.